Contact Star-Link Group
For product advice, stock enquiries, online orders, tradie accounts, technical support, warranty and returns, please choose the most relevant contact option below.
Sales, product advice and stock enquiries
Use this for product selection, stock checks, online order questions, delivery questions and project product lists.
Phone: 07 3210 1888
Email: sales@star-link.net.au
Technical support, warranty and returns
Use this for product setup questions, troubleshooting, warranty claims, returns, replacements and fault reports.
Email: Support@star-link.net.au
Warranty and return policyTradie account enquiries
For electricians, CCTV installers, IT contractors and networking professionals applying for trade pricing.
Apply for tradie accountOffice and warehouse locations
Warehouse pickup may be available after your order is confirmed. Please wait for pickup confirmation before visiting a warehouse.
Registered office
80 Anne Street,
Brisbane, QLD 4000
Brisbane Warehouse
1/1-9 Kellar Street,
Berrinba, QLD 4117
Sydney Warehouse
4-8 Ferndell Street,
South Granville, NSW 2142
Melbourne Warehouse
4/63-69 Pipe Rd,
Laverton North, VIC 3026
Business hours
Monday to Friday: 9:00am - 5:00pm, Brisbane time
Saturday, Sunday and Queensland public holidays: Closed
Before contacting us
To help us respond faster, please include the relevant details below.
- Product model number, such as RG-RAP6262(G), RG-EG105G-P-V3 or RG-ES series.
- Order number if the enquiry is about an existing order.
- Photos or short videos for warranty, damage or troubleshooting enquiries.
- Project type and location if you need product selection advice.